Resource: External System Link Ticket ( /api/externalsystemlink/{externalSystemLinkId}/ticket/{ticketId} )

Allows the retrieval of a single project ticket.

This resource supports the following methods: GET

Methods

GET

Retrieves a single ticket by its unique identifier.

Required Permissions

TestManagement/ManageIncidents/View
TestManagement/ManageRequirements/View
TestManagement/ManageScripts/View

Supported Expansions

ExternalSystem

For more details on expansions, please see the Expand help topic.

Status Codes

These are the expected status codes returned by the service. In addition, some other status codes may be returned if either an internal error occurs or there is an authentication issue (such as an expired OAuth token).

Status	Description
200 - OK	Returned if the request was completed successfully.
404 - NotFound	Returned if external system does not exist.

Example - Get ticket

Example of Retrieving a ticket by its Id and the external system link its associated with.

Request Headers

Key	Value	Description
Accept	application/json

Request Parameters

Key	Value	Description
{ticketId}	18759
{externalSystemLinkId}	c63e805c-e5d3-4919-9d10-a0a500e0754a

Response Headers

Key	Value	Description
Content-Type	application/json; charset=utf-8

Response Body

{
  "Key": "TST-4629",
  "Summary": "Test windows title clips text on bottom",
  "Url": "https://mycompany.atlassian.net/browse/TST-4629",
  "Id": "18759",
  "Type": "Bug",
  "ExternalSystemId": "c63e805c-e5d3-4919-9d10-a0a500e0754a",
  "ExternalSystemName": "testing",
  "IncidentId": null,
  "Status": "Open",
  "InternalKey": null,
  "Self": "http://localhost/api/externalsystemlink/c63e805c-e5d3-4919-9d10-a0a500e0754a/ticket/18759",
  "Links": [
    {
      "Href": "http://localhost/api/externalsystemlink/c63e805c-e5d3-4919-9d10-a0a500e0754a/ticket/18759/link",
      "Rel": "StartCreateIncident"
    },
    {
      "Href": "http://localhost/api/externalsystemlink/c63e805c-e5d3-4919-9d10-a0a500e0754a",
      "Rel": "ExternalSystemLink"
    }
  ]
}

Status Code

200 - OK